
EcoCare. Care for our partners, employees and the world
EcoCare is our promise that in everything we do, we strive to reduce our impact on the environment, make our workplace better, safer and healthier for our employees, and be a caring corporate member of our communities. Since formally launching EcoCare in 2005, London Hospital Linen Service has continued to demonstrate our commitment to create a more sustainable future.
As part of our commitment, our Environmental Management System is certified to the ISO 14001:2004 standard. ISO 14001 is a framework to help us maintain an environmental management system that will systematically measure, monitor and minimize the environmental impact of our operation.

Increased efficiencies in energy and water use
Water and energy are essential components of our business, and we take our responsibility to efficiently manage our use of water and energy very seriously.
Since 2000, there has been a 37% reduction in energy intensity - the amount of energy used to process one kg of linen. In 2005, our plant underwent major capital upgrades to improve energy and water efficiency. Since then, we’re proud to say that energy intensity has improved by over 25%, and we’ve realized savings of over 2.4 million cubic feet of water. These reductions have resulted in cost savings, which are passed along to our healthcare customers in the form of energy rebates vs. budget.
Improvements in energy efficiency also drive reductions in emissions of carbon dioxide, the main greenhouse gas and a key contributor to global warming. Compared to 2000, when we started tracking CO2 emissions, our total emissions are 2,708 tonnes per year lower – the equivalent of taking 531 passenger cars off the road for a year! On a cumulative basis, 6,686 metric tonnes of CO2 emissions have been avoided since 2000, which can be compared to removing approximately 1,311 passenger vehicles from the roads. (Source: US EPA)
Caring for our people and our communities
EcoCare extends to the people who make up our team and our communities. It encapsulates our philosophy to create value for the individual employee, as well as the larger community. We are pleased to be a part of important initiatives that help to bring dignity, self-sufficiency and good health to those we live and work with.
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Essential Skills Literacy ProgramClose
Essential Skills Literacy ProgramIn the summer of 2012, we offered our employees the opportunity to participate in a pilot program aimed at Literacy in the Workplace. The goal of this project was to build a stronger organizational culture, improve health and safety within the workplace, transition employees to a more modern and technology-based workplace, improve productivity and create an environment where employees are able to extend their learning and success to be more engaged members of the community. Eighteen employees participated in courses in computer skills, math upgrading, reading, writing and oral communication skills development. In addition, some participants took off-site ESL classes, 1:1 tutoring, and explored literacy programs offered by schools in the area. The results of the program were outstanding. Among its many success stories, participants are now able to complete employee forms, schedules and timetables without assistance, understand workplace idioms that impact on their ability to perform their work successfully, and recognize words and phrases at home and in the community. One participant obtained her driver’s license, while another was able to successfully appeal a denial of sick benefits through a private insurance company. |
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2012 Thames Valley District School Board Specialized Language TrainingClose
2012 Thames Valley District School Board Specialized Language TrainingSix employees participated in twice a week classes for approximately two months held at our facility to improve their language skills. This was a continuation of the program from last year but the focus was mainly on language. At the end of the classes there was a graduation ceremony where each employee provided a speech to management. tvdsb.ca. |
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Donations To Animal Clinics And Animal Rescue FacilitiesClose
Donations To Animal Clinics And Animal Rescue FacilitiesDonations of used and/or new linen was made to animal clinics and animal rescue facilities requiring linen for the animals and their kennels or foster families. |
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GoodwillClose
GoodwillAny unidentifiable clothing that arrives at our facility and has not been claimed is laundered and donated to the Goodwill. |
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Medical Missions 3rd World CountriesClose
Medical Missions 3rd World CountriesOR Linen is donated to medical missions in 3rd world countries. |
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Ronald McDonald HouseClose
Ronald McDonald HouseLHLS continues to provide linen services to Ronald McDonald House, saving valuable time for residents of the house who often need to pack up and leave quickly upon the discharge of their loved one from a London hospital. |